Refund and Returns Policy
Overview
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
Additional non-returnable items:
- Website Design
- Website Development
- Domain
- Softwares
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Hosting
- Bulk SMS, Voice Call, Whatsapp Software
- Social Media Campaign
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this, and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at [email protected] for questions related to refunds and returns.